Category Archives: Uncategorized

On (not) Being Post-Technical

In ThoughtWorks, one of the most poignant insults one can throw at you is “so-and-so has gone post-technical”. This usually means one has entered the land of management, that place where you give back your brain in exchange for money (or prestige.. or nothing, as it turns out).

Lately, as I have taken on additional roles at ThoughtWorks, the temptation to go “post technical” has put itself forward. Imagine not having to think anymore. Imagine being able to just focus on “strategy” and “people issues”, without all that hard technology stuff.

I could take that path, but I’d rather not…

I remain technical. My day-to-day job may involve things like Statements of Work and such, and I do not write code 100% of the time, but I am making a decision to at least remain somewhat involved in the technical communities in which I have interest.

Of course, my time is more limited, given I have taken on some management responsibility lately. So I can’t pursue everything. And I do have to admit that with my reduced time, I am likely never to be the most “technical person” in any given group of TWers. In fact, given that TWers are all generally really good at their jobs, it would be utter arrogance for me to assume I could keep up with them when I only act in a technical role for 40% of my time. So my bar isn’t TWers – they will most likely all be more technical than I am. But it is remaining competent enough to understand at least 40% of what they talk about, and more importantly, remain excited about technology.

So what am I excited about these days, here is my own, personal, “tech radar” (no fancy graphics required):

  • Functional Languages and Big Data

Someday, the world will catch up to where the F#/Clojure people are now. I think the tie between FP and Big Data is strong, and given that is where much of the value will be created in the next 5 years with corporate IT spend, the use of FP will only increase.

  • IaaS (note, I don’t say cloud… too overloaded)

I got the cloud bug this year, and I will admit, I am a terminal case. I saw an app where someone deployed a load balancer with an http request. And not an http request that converts into an email that goes to a tech that puts a physical one on a rack. Infrastructure as code is changing this business. Imagine the ability to specify, in human readable code, an organization’s entire server configuration. And realize that configuration by executing the DSL it is written in. That day is approaching, fast. Imagine the possibilities – from everything to devops to disaster recovery.

Why don’t I say cloud? The term is so overloaded that it is meaningless. Anything that runs on the internet is putting “cloud” in front of it’s name, which is why I have stopped using the term and do everything I can to use more descriptive terms.

  • Lean Startup

Though not a technology, it is the first thing from a project management standpoint I have been truly excited about in years. At least since Agile, maybe more so. Why? It finally closes the loop, bringing in the entire scientific method into the business of software development. It seems so obvious now, it never ceases to surprise me that it took our industry 50 years to adopt it. Lean Startup, to me, is the application of the scientific method to how you run business. I recently did a webinar that nicely encapsulates how I feel about it in much more detail, but my general sense is that this builds on CD and gives organizations that embrace it a much more repeatable, sustainable path to successfully delivering business results with software.

The three things above are the tools I believe will create most of the value in corporate software over the next 5 years. And I fully intend to remain competent enough to discuss these topics with both technical and business audiences, even if I don’t write code every single day anymore. The trick, not being a full time software developer anymore, will be to:

  • Make sure I don’t stop doing some technical work – I still intend to pair program with the team when I can, as well as keep up with a selection of OSS projects I am involved with.
  • Continue to read new technical material – I am on planes a lot, should not be too hard. For example, I am learning Python now, despite that I don’t have a good reason to personally code in python.
  • Be aware – ultra-aware – that I am not the most technical person in the room. My team-mates will likely know more than me, and I will defer to them on technical arguments more often than not, especially if they have decent data on why a given technical decision needs to be one way or another.

Will this work? We will see. I am only in the starting stages of this journey – will be interesting to see the degree to which my technical skills atrophy from not being a full time developer anymore!

The Link Between Continuous Delivery and Agile

Now that Agile has passed the 10-year mark, many people are starting to wonder what the next step should be in the evolution of Agile. As we start to think about what’s next, it doesn’t hurt to think for a moment about how we got here in the first place. As the saying goes, it’s hard to know where you’re going if you don’t know where you’ve been!

So let’s turn back the clock through the mists of time in the years leading to the Agile Manifesto in 2001. Back when this movement started, many of the “reasons for Agile” just seemed very intuitive. People over process? Sure. Responding to change versus following a predefined plan? Common sense. On the surface, few people would disagree with the assertions made in the Agile Manifesto. But is that enough? Can you following the Manifesto—do it all by the book—and be guaranteed to create software that delivers economic benefit? No. By itself, Agile doesn’t lead to business value!

How Can By-the-Book-Agile Fail?

Let’s be clear. With its increased collaboration with the customer, more frequent releases, and increased engineering and testing discipline, Agile makes delivering value more likely. It’s certainly a vast improvement over multi-year “too big to fail” Waterfall software projects. But even if you do everything right, even if you have the best practitioners in the world building your product, you can still create a product that fails to make money.

Agile—and here we mean the kind that includes the right engineering practices, such as test-driven development (TDD), pairing, SOLID principles, automated acceptance testing, and continuous integration—will ensure that you create a product that works…in the lab, at least. However, despite your best efforts, you might build a very functional eCommerce site that tries to sell something that nobody really wants. Or you might build an internal application that can’t go beyond the lab because the operations people can’t support it in production. These issues—and many other things outside direct control of the team practicing Agile—can thwart even your best efforts.

Article continues here

Everybody’s Doing Agile–Why Can’t We?

Have you gone Agile? What are you doing this year to become Agile? We must become Agile in the next three months! These days, it is not unusual to hear about executives wanting to do an “Agile Transformation” on the entire company. Who knew that a bunch of relatively obscure techies would create a movement that is now the lingua franca of executives who are attempting to turn around companies! Agile really has “come a long way, baby.”

It’s amazing how things change in ten years. Once considered a methodology preferred by software developers because it “helped them avoid having to do status reports,” Agile has now gone beyond its original remit as a software development method. The word Agile, in many places, has become nearly synonymous with the word Good. As flattering this must be to the original founders, it probably means it would be wise to think, very candidly, whether Agile—as in Agile Software Development, or a broader Agile Enterprise—is really something that your company can achieve.

Read the rest of this article at InformIT here.

Welcome to the Revenge of The Nerds Economy

Many of you will remember Revenge of The Nerds, that fine classic movie where a bunch of, well, nerds take over the campus of Adams college by outsmarting and outwitting the jocks. For people who work in computers of a certain age and disposition – say, a late 30s geek from a western culture like myself who might have fit the nerd stereotype at various points in his early upbringing – the movie was somewhat influential. It told a story that, translated into economist-speak, equates to “intellectual capital may someday trump other kinds in terms of economic value creation.”

As it seems to have turned out, we are now in the Revenge of The Nerds economy. Despite 9%+ unemployment in the general economy, overall unemployment for software engineers is a tad below 5%. But this data, which is compelling enough, does not tell the entire story.

The bigger story is around what kinds of things are seeing investment. There is talk of another bubble right now in technical startups. If you are a technology based startup that has reached “Ramen Profitability”, you will almost certainly attract capital. Things are now even getting to the point where we are seeing companies that lack profits going to the IPO market (think Pandora and Groupon) – something that has been out of vogue since at least 2001. One could make the case that we will soon cross the line where it is easier to get a startup funded than it is to get a jumbo mortgage.

If you work in tech, there is a good chance you are feeling this, at least if you are currently employed and working for an employer that has some level of visibility. If you work for Google, Facebook, or some other high tech company, you likely do not have to work that hard to get a new job offer. Notwithstanding the cruel irony that people who are unemployed are often being systemically discriminated against, the job market for really good, currently employed software developers is as robust has it has been in 10 years.

So if the nerds are all right, mostly, what about the jocks? What occupations did they end up in? While some of them may have made it to the NFL as professional football players, most others end up in spilling into the general job market. While the stereotype is that jocks end up in menial jobs, construction, or manufacturing; research being hard to find, my own experience of knowing several such folk points to careers tending to be sales, low-end finance (think mortgages), real estate, and personal training. Given, a sample size of a couple dozen doesn’t really prove anything. However, if one did extrapolate, one could come to a conjecture that while “jocks” for lack of a better word, do not do worse then average now, the nerd/jock investment and employment dynamic has changed.

Why the change? Now that simply taking big leveraged risks with a big pile of money isn’t in fashion (i.e., as it was before the global financial crisis), you need advantages from superior intellectual capital in order to sustain a higher than mean return on investment. Why not in fashion? From 2003-2008, it was accepted that financial engineering was the way to riches. If you only structured your collateralized debt obligation in the correct way, you could invest at 40x leverage and still retain a AAA rating on your debt. Financial engineering gave you higher profits under such a regime than traditional “engineering engineering” could provide. So money flowed into CDS structures and away from the nerdy parts of the economy that invents things.

So now we find ourselves in an economy where capital flocks to things like Pandora, Groupon, Facebook, Linkedin, and other things that, at their core, have interesting algorithms inside them. And we have a situation where if you are a developer capable of writing an interesting and valuable algorithm – or helping a company scale out a system that leverages one of these inventions, you are in high demand.

Good thing for the nerds. What this means for everyone else remains to be seen.

Upper Management Support the Key to Success? No.

You have heard this one before.  They key to project success is “Upper Management Support”.  I hear the phrase so much it is pretty much a cliche, right up there with “be aligned with the business”.  It ranks right up there with “brush your teeth in the morning” and “exercise if you want to be healthy”.

So I have a humble request.  First of all, I think we can just start assuming that if you have a goal that requires more than, say, the amount of money you spend annually on copiers in a small office annually, you are going to need upper management support.  Especially if it is going to change the business.  If you are engaging on a “change the company for the better initiative”, getting upper management support is basically the first, and one of the easier, steps.

  • The real hard stuff isn’t upper management, it’s middle management.  Upper management does not usually have their empires or jobs threatened by a significant IT initiative.  Middle management, on the other hand, often does.
  • The day to day impact of a large programme on the lives of upper management is comparatively low.  Most of the time, they can get on with their normal duties and continue to operate at the “strategic” level rather than hands on.  Middle management, on the other hand, often has to expend significant time, energy, and political capital in the programme in order to make sure it works.
  • The numbers of people in upper management are lower, well, because they are upper management.  You can more easily get a small number of people on the same page.  Middle management numbers are much higher, and making the politics of middle management engagement much more difficult.
  • Various groups in middle management that are impacted unevenly create opportunities for internecine politics to enter the scene.  Even if you get middle management engagement, keeping it is a much more difficult chore.

There are all sorts of things you need in order to make a large programme of transformational work successful.  Upper management support is just the “table stakes” – the ante for getting to the table.  Getting support of middle management, and getting past the many roadblocks they can put in your way, is much harder, frequently underestimated, and frankly, in my experience, much more of a project success factor.

F# Based Discriminated Union/Structural Similarity

Imagine you have a need to take one type, which may or may not be a discriminated union, and see if it “fits” inside of another type.  A typical case might be whether one discriminated union case would be a possible case for a different discriminated union.  That is, could the structure of type A fit into the structure of type B.  For lack of a better word, I am calling this “structural similarity”.

Lets start with some test cases:

module UnionTypeStructuralComparisonTest
open StructuralTypeSimilarity
open NUnit.Framework

type FooBar =
 | Salami of int
 | Foo of int * int
 | Bar of string

type FizzBuz =
 | Toast of int
 | Zap of int * int
 | Bang of string

type BigOption =
 | Crap of int * int
 | Bang of string
 | Kaboom of decimal

type Compound =
 | Frazzle of FizzBuz * FooBar
 | Crapola of double

[<TestFixture>]
type PersonalInsultTestCase() =

 [<Test>]
 member this.BangCanGoInFooBar() =
 let bang = Bang("I like cheese")
 Assert.IsTrue(bang =~= typeof<FizzBuz>)
 Assert.IsTrue(bang =~= typeof<FooBar>)
 Assert.IsTrue(bang =~= typeof<BigOption>)

 [<Test>]
 member this.KaboomDecimalDoesNotFitInFizzBuz() =
 let kaboom = Kaboom(45m)
 Assert.IsFalse(kaboom =~= typeof<FizzBuz>)

 [<Test>]
 member this.SomeStringCanBeFooBar() =
 let someString = "I like beer"
 Assert.IsTrue(someString =~= typeof<FooBar>)

 [<Test>]
 member this.SomeFoobarCanBeString() =
 let someFoobar = Bar("I like beer")
 Assert.IsTrue(someFoobar =~= typeof<string>)

 [<Test>]
 member this.SomeFoobarTypeCanBeString() =
 Assert.IsTrue(typeof<FooBar> =~= typeof<string>)

 [<Test>]
 member this.CompoundUnionTest() =
 let someCompound = Frazzle(Toast(4),Salami(2))
 Assert.IsTrue(someCompound =~= typeof<FooBar>)

To make this work, we are going to need to implement our =~= operator, and then do some FSharp type-fu in order to compare the structure:

module StructuralTypeSimilarity

open System
open Microsoft.FSharp.Reflection
open NLPParserCore

let isACase (testUnionType:Type) =
 testUnionType
 |> FSharpType.GetUnionCases
 |> Array.exists(fun u -> u.Name = testUnionType.Name)
let caseToTuple (case:UnionCaseInfo) =
 let fields = case.GetFields()
 if fields.Length > 1 then
 fields
 |> Array.map( fun pi -> pi.PropertyType )
 |> FSharpType.MakeTupleType
 else
 fields.[0].PropertyType 

let rec UnionTypeSourceSimilarToTargetSimpleType (testUnionType:Type) (targetType:Type) =
 if (testUnionType |> FSharpType.IsUnion)
   && (not (targetType |> FSharpType.IsUnion)) then
 if testUnionType |> isACase then
 let unionType = testUnionType
  |> FSharpType.GetUnionCases
  |> Array.find(fun u -> u.Name = testUnionType.Name)
 let myCaseType = caseToTuple unionType
 myCaseType =~= targetType
 else
 testUnionType
 |> FSharpType.GetUnionCases
 |> Array.map( fun case -> (case |> caseToTuple) =~= targetType )
 |> Array.exists( fun result -> result )
 else
 raise( new InvalidOperationException() )

and UnionTypeSourceSimilarToUnionTypeTarget (testUnionType:Type) (targetUnionType:Type) =
 if (testUnionType |> FSharpType.IsUnion)
  && (targetUnionType |> FSharpType.IsUnion) then
 if testUnionType |> isACase then
 targetUnionType
 |> FSharpType.GetUnionCases
 |> Array.map( fun u -> u |> caseToTuple )
 |> Array.map( fun targetTuple -> testUnionType =~= targetTuple )
 |> Array.exists( fun result -> result )
 else
 testUnionType
 |> FSharpType.GetUnionCases
 |> Array.map( fun case -> (case |> caseToTuple) =~= targetUnionType )
 |> Array.exists( fun result -> result )
 else
 raise( new InvalidOperationException() )

and SimpleTypeSourceSimilarToUnionTypeTarget (testSimpleType:Type) (targetUnionType:Type) =
 if (not (testSimpleType |> FSharpType.IsUnion))
  && (targetUnionType |> FSharpType.IsUnion) then
 targetUnionType
 |> FSharpType.GetUnionCases
 |> Array.map( fun u -> u |> caseToTuple )
 |> Array.map( fun targetTuple -> testSimpleType =~= targetTuple )
 |> Array.exists( fun result -> result )
 else
 raise( new InvalidOperationException() )

and SimpleTypeSourceSimilarToSimpleTypeTarget (testSimpleType:Type) (targetSimpleType:Type) =
 if (testSimpleType |> FSharpType.IsTuple) && (targetSimpleType |> FSharpType.IsTuple) then
 let testTupleTypes = testSimpleType |> FSharpType.GetTupleElements
 let targetTupleTypes = targetSimpleType |> FSharpType.GetTupleElements
 if testTupleTypes.Length = targetTupleTypes.Length then
 let matches = Array.zip testTupleTypes targetTupleTypes
 |> Array.map( fun(test,target) -> test =~= target )
 not (matches |> Array.exists( fun result -> not result ))
 else
 false
 else
 testSimpleType = targetSimpleType

and (=~=) (testObject:obj) (targetType:Type) =
 let objIsType (o:obj) =
 match o with
 | :? Type -> true
 | _ -> false

 let resolveToType (o:obj) =
 match objIsType o with
 | true -> o :?> Type
 | false -> o.GetType()
 let testObjectIsAType = testObject |> objIsType
 let testObjectTypeIsUnion =
 match testObjectIsAType with
 | true -> testObject |> resolveToType |> FSharpType.IsUnion
 | false -> false
 let targetTypeIsAUnion = targetType |> FSharpType.IsUnion 

 let resolvedType = testObject |> resolveToType

 match testObjectIsAType,testObjectTypeIsUnion,targetTypeIsAUnion with
 | false, _, _ -> resolvedType =~= targetType
 | true,true,false -> UnionTypeSourceSimilarToTargetSimpleType resolvedType targetType
 | true,false,false -> SimpleTypeSourceSimilarToSimpleTypeTarget resolvedType targetType
 | true,true,true -> UnionTypeSourceSimilarToUnionTypeTarget resolvedType targetType
 | true,false,true -> SimpleTypeSourceSimilarToUnionTypeTarget resolvedType targetType

Getting this to work seemed harder than it should.  While my tests pass, I am sure there are both cases I have not yet covered, and probably some simpler ways I could accomplish some of the same goals.

While this is a work in progress, if anyone has any thoughts for simpler ways to do something like this, I am all ears.

Just Make Me Think! The Best Technologies Force Hard Choices.

In thinking about what is so compelling about certain new technologies that have emerged in recent years, a common theme is starting to emerge.  The best technologies don’t just do something useful, but they make the user think about the right things that lead to better designs and more robust software.  Lets start by thinking about some of the most compelling technologies or techniques that have had a lot of buzz in the last couple years:

Dependency Injection

Dependency injection is a great technique for being able to manage coupling.  At least it is in practice.  But there is nothing that would stop you from using dependency injection to, say, create a giant class and inject thirtyteen-hundred dependencies in it and giving yourself a maintenance nightmare.

What is important about dependency injection, is that it makes you think about dependencies. When I am writing code, I want creating a dependency from one class to another to hurt.  Not a lot, but enough that it makes me put an entry in a file somewhere – be it an xml config, or a module, or something.  A DI tool that wires everything up for me without me having to explicitly think about it each time – well, that is to me like an HR management tool that does not have an “are you sure” prompt on the “fire employee” button.

Continuous Integration

Continuous Integration tools do some nifty things, one of the most important being providing some visibility to the state of the code.  When properly implemented, the benefits are pretty staggering.  However, in my experience, one of the most important benefits is that Continuous Integration forces you to think about how to automate the deployment process. You can’t continuously integrate if some person has to flip the bozo bit in order for the build to work.  CI promotes a model that makes tools that require human intervention to install seem obsolete.  I can’t see this as a bad thing.

Functional Programming

Most anyone who knows me in a professional context knows I am a big fan of functional programming.  I have grown to like the syntax and expressibility of languages like F#, and there are a great many reasons why the language is important.  But to me, the most striking is that functional languages make you think long and hard about state.  You can do state in F# (through the mutable keyword) – even in pure functional programming languages like Haskell if you implement a state monad.  But the important thing here is that you have to do significant work to create state in these languages.  That leads to choices about state that tend to be more mindful than in languages where state is the default.

I could talk through more examples, but I think you get the picture.  The opposite tends to hold true as well – my main issue with a technology like ASP.NET Webforms is that it makes certain things easy (ViewState, notably) that it should not, in order to help you avoid having to think about the fact that you are running an application over a stateless medium.  When you are considering a new technology that is emerging – don’t think features, think “What choices is this technology forcing me to make?”

Why IT Matters More Than Ever

In 2003, Harvard Business Review published Nick Carr’s seminal essay, “IT Doesn’t Matter.” I remember that month well. The previous years of the PC boom, followed by the dotcom boom, had seen a tidal wave of money spent on technology. Much money was wasted on heavy investment in systems that either sat unused on a shelf, or ultimately were scrapped. To top it all off, the big “emergency” of the time, the millennium bug, turned out not to be as bad as everyone had feared. The time was rife for someone to declare the strategic irrelevancy of technology, and Mr. Carr stepped in and made the case. Because many executives desperately wanted to reduce technology spending at the time (in the aftermath of all that gluttony), reading Carr’s article was like receiving manna from heaven.

As a technology practitioner myself, however, it should surprise no one that I believe Mr. Carr to be wrong. Regardless of any biases I may have, the reality is that his argument contains several holes that have become ever more glaring with the passage of time. My intent with this article is to shine a light on what’s wrong with the “IT doesn’t matter” argument. I’ll even go further: I’d like to demonstrate why, now more than ever, investing—not just in technology, but in the intersection of technology and people—is the most important action that a company or organization can take.

The Company That Couldn’t Run a Second Shift

In my years as a technology consultant, I’ve certainly seen what happens when you don’t invest in technology. One client I vividly remember—we’ll call it Company X—had quite a conundrum. An amalgamation of nine different manufacturing organizations built up over time, Company X spent very conservatively on technology. When making an acquisition, Company X would do as little as possible on integration; for example, only enough to get the accounting systems and the order-entry systems sending orders to a central mainframe.

Over time, this management behavior at Company X resulted in a “Rube Goldberg” system requiring the work of hordes of COBOL programmers just to keep running. Overnight order processing required more than 200 manual steps. The maintenance cost of this Frankenstein’s monster of a codebase included at least 40 full-time COBOL programmers, a couple of dozen system operators, and who knows how much management hierarchy on top of all that. Company X was spending an estimated $15 million annually just to keep the system at its current level of functionality.

Unfortunately, that $15 million wasn’t even the most significant problem. When demand increased, Company X decided to run a second shift. The issue was that the system literally could not process orders in greater than about a 12-hour window. Moving to a 16-hour window, and eventually to a round-the-clock business, would require either radical changes to the old system or building an entirely new system—and it would have to match the quirks of the old system, in order to maintain compatibility with the nine other satellite systems!

Business analysts estimated that adding a second shift would increase gross margin in this low-margin business by around 3%, while increasing top-line revenue by over 20%. Moving to round-the-clock processing was also a precursor to being able to sell into new global markets, which would have increased top-line revenue even further.

Sadly, none of these happy improvements could come to pass for Company X.

The problems at this company were many, of which technology was merely one aspect. The deeper issue was that the operators and programmers who understood that mess of a codebase had a vested interest in keeping the current technology set running. But even if all those people were replaced, technical debt in Company X had built up over a long period of time, to the point that the company would need to invest around 2–3 times its annual profit in order to get out from under the load of technical debt.

In this culture of hubris, fear, and inertia, any new technology initiative to pay off the technical debt would almost certainly be killed. It was literally a recipe for company bankruptcy. When competitors are blowing you out of the water with 3% higher margins and 20% higher top-line revenue, taking that increased profitability and investing it into further productivity-enhancing technologies, it’s hard to see why “IT doesn’t matter.” If you’re a CEO in a company that can’t compete because of technical debt, you almost certainly will understand just how much IT does matter.

The rest of this article is available at Pearson Education’s InformIT website here.

The Root Causes of Technical Debt

When we spend 80% of a development budget just keeping software that we already presumably “own” working and current, we know that technical debt is extracting a terrible toll on our budget. When making a simple program change requires effort measured in weeks rather than days, something has gone horribly wrong. In many circles, the term custom software has essentially become synonymous with “blank check” and “will drain your budget for a long, long time.”

Do you champion change to help reduce such technical debt? You may eventually be rewarded for your foresight—but meanwhile the risks of championing change are very high. If you want to write maintainable software, a multitude of barriers stand in your way. When you admit that you can’t state with absolute certainty what will be delivered, do other people paint that disclosure as an admission that your team lacks discipline? Do your developers who have not yet tried pair programming or test-driven development reject those techniques without ever really attempting them—just because they’re new and initially uncomfortable?

Previous articles in this series have explored the problem of technical debt, the ultimate costs of this problem, and how methods that work only at surface levels stifle the possibility of changing to something better. In this article, we’ll consider why these problems affect our technology organizations in the first place—how technical risk factors into the technical debt that plagues the software industry.

Taking Down the Hubricists

I defined the term Hubricist in my article “Scrummerfall: World’s Worst Software Development Methodology.” The Hubricist attempts to impress those above him by replacing real data about the real velocity of the project with hubris. What the Hubricist lacks in substance, he makes up in bravado: “Yes, we will hit the deadline. Yes, you will get all the features!” When neither happens, developers are blamed for not working Sundays in addition to Saturdays, and careers are derailed in the aftermath.

Why is the Hubricist so opposed to change? For a moment, try to think from his point of view. Somebody (perhaps it’s you) comes along and trots out this methodology that promises transparency, particularly with regard to quality and technical debt. Is this methodology good for you, Mr. or Ms. Hubricist? Where would you fit into a regime that values results over bravado? Results-oriented management might not allow you to blame other people when things go wrong. If customers see that developers are making progress on a daily basis—working hard, but not at the unrealistic rate of progress you promised in order to sell the project, where does that leave you? Exposed, having made a lot of promises that can’t be kept.

With this kind of mindset, it should be no surprise that Hubricists try to block adoption of Agile methodology, or any other system that adds transparency. Remember the scene in The Wizard of Oz where the curtain draws back to expose the little man behind the booming voice? When the Hubricist perceives the potential for exposure, he plays the FUD card: fear, uncertainty, and doubt. He walks around claiming that Agile isn’t disciplined, that it’s about developers who don’t want to write documentation, that it’s advocated by teams that don’t want to be held accountable for results.

What can you do to counter the Hubricist’s claims?

  • Point out that Agile teams actually tend to produce far more useful documentation than other methodologies can. These are real showcases that demonstrate working software, versus mere status reports with vague claims of xx% complete, based on nothing but self-reported guesses.
  • Note that accountability for results must be based on a solid track record of delivery. Is a high percentage of the development budget spent on software maintenance costs? Past results don’t allow you to claim “accountability” for the future unless you have changed those statistics.
  • Show a real Agile team. Show stakeholders the daily artifacts of story cards moving from backlog to completion. An Agile team room is an active place, where collaboration tends to be visible and signs of progress are frequent. Compare this to a typical cube farm in a waterfall project.

The rest of this article can be read here.

Business Intelligence does not Come From a Product

There is this guy, Bradford Cross, whom I met on my first project at ThoughtWorks.  I remember the day in a profound way, as I was on my first day at a client that, you could say, was something of a well known company in the top tier of accounting firms.  The kind of place one might perceive, without knowing further, was the kind of place that still may have a “business attire” dress code.  Well – here I am on day one, and this person walks in, I think wearing a green belt, unmatched pants, having messy hair – ready and eager to start work on this new project we were working on.

Welcome to ThoughtWorks, and Welcome to Silicon Valley!

Fast forward to today, and this same person, who I remember having a passion for functional programming and math that far exceeded anything I could muster up, is now one of the people behind FlightCaster – a service that uses functional programming (using Clojure and Hadoop) to implement a predictive algorithm that can tell you – with far more accuracy than the airlines – when your flight will arrive!  Being the cynical skeptic that I tend to be, I really did not believe it until I started using the service myself.  While I am only two flights in, the results are very promising.

To sum up what it does, the service uses 10 years worth of flight data, along with a certain amount of statistics wizardry that I almost certainly don’t understand, to correlate various events (plane arrival times, weather, etc.) to instances where delays occur.  More to the point, when I think of what business intelligence should be, what FlightCaster does seems far more interesting to me than what I have seen in most vendor presentations.  This is what leads me to the idea that BI comes from an idea about how correlation might occur, combined with technical folks who understand statistics and know how to harness data to do analytics.  It almost certainly never comes along because you install a tool.

So if that is where BI comes from, what is the most ideal toolset for helping to realize it.  There are no shortage of vendors who will try to sell you something that will lock you into their stack.  Or sell you some sort of whiz-bang UI that convinces you that you can go cheap on people so long as you just have good tools.  A typical anti-pattern is that an organization will buy the tools, then basically use them to do reporting against a data warehouse and post some simplistic results to some dashboard.  Something that, when you get down to it, you could have done without the tools, and probably without the fancy dashboard, at far lower cost using simpler tools.

This is especially true today.  We now have functional languages, equipped with great math and statistics libraries, that are for the most part mainstream (Clojure and F# come to mind).  We have open source tools like Hadoop (no more big expensive software) which make this stuff work in distributed computing environments that make it so you can leverage commodity hardware (no more big expensive iron).  If FlightCaster, a service that is as innovative as anything I have ever seen in the BI space, probably moreso, runs on this kind of stuff, it is probably good enough for what most companies would ever call their own BI efforts.

So what are the barriers to this?  One barrier I have encountered is that there is a bias against BI efforts that require “programming”.  I once gave a webinar about this topic to a group of CIOs, Consulting Executives, and BI product vendors.  One of my points was that the most useful BI efforts would require a technologist.  One guy in the crowed literally booed.  There is literally a subculture in the world of BI that thinks if you have to have someone program something, you have done a bad job.  Why this is the case I can’t be certain, but given that there are corners of the IT world that see programming as something to be avoided, it is not entirely surprising.

Another barrier is that there are more than a few CIOs or “Directors of BI” who are charged with the task of implementing a BI initiative, but have no clue where to start.  They know they need it, and that is as far as it goes.  Opportunistic salesperson comes on the scene, sells the SKU, and suddenly, we have a BI initiative made mostly out of shelfware.  It does not help that the world of “big database” (think IBM, Oracle, Microsoft) sells a database product that is largely a commodity without some proprietary BI extension which is usually added for differentiation purposes.  With a database software sales force already ensconced in the world of the enterprise CIO, it should suprise nobody that there are folks who think you need IBM, Oracle, Microsoft, or some other product to do BI.

I am here to say hogwash.  You don’t need any of that stuff.  The tools are here, they are free, and they have clearly done BI on a scale grander than most BI efforts I have seen inside most corporate IT.  What you need is a decent use case (tell me when my flight will arrive), that is solvable by a combination of data, math, and organizational will.  Do that, and you will have Business Intelligence.

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